Electrical care

The electric bicycles that we sell have sophisticated electronics that are designed to handle the rigors of everyday bicycle riding. They are made to be able to withstand extreme temperatures, dust and dirt, rain and snow, and all sorts of terrain including that mountain road or the potholes on your commute. In general, the electrical system consists of battery, motor, controller, digital display and some form of touch input from the rider. Certain models even have a twist throttle to control the speed, much like a motorcycle. Throttle equipped electric bikes allow you to take a leisurely ride without a lot of pedaling or they help you take a break on your long journey.

All of the new bikes that we carry come with our promise of one full year of tune ups and adjustments. Our quality brands have great warranties that cover the electrical system for years. If you do have a problem, many times it is just a loose connection or something simple. If there is something deeper, we're here to help. Our mission is to keep you on the road and riding so feel free to reach out to us. If you'd like to learn more about the mechanical parts of your bike, explore the Mechanical Care section of our Resources Tab. For details on how to program displays and the use of your electric bike, see our Getting to know your ebike page.

Pedego Electric Parts Glossary

Caring for your Battery

Your electric bike battery is a very important and valuable part of your ebike system. Today's lithium batteries will last for years of riding and several thousand full charge cycles but simple, proper care is essential for long life. Although you can ride your bike in any temperature that you feel comfortable in, batteries like to be stored between 40 and 100 degrees. If you park your bike in a hot or cold garage, you might want to get in the habit of bringing your battery inside with you when you park your bike. A new, updated battery care video will be coming soon!

Pedego Cadence Pedal Assist

Pedego uses a cadence based system on their Interceptor, City Commuter and Stretch electric bikes. A cadence system provides motor power whenever the cranks are moving. It doesn't matter how hard you pedal, the amount of power is provided at a consistent pace. This pedal assist style is great for commuting and when you want to go a set speed for a good distance. It usually takes a partial rotation of the cranks to get rolling whereas torque based pedal assist provides power as soon as you push down on the pedals. More on torque based farther down.

Easy Motion Torque Pedal Assist

Easy Motion uses a torque based pedal assist to power their electric bikes. This means that there is a sensor near the rear wheel that detects frame flex when you push down on the pedals that triggers the assist of the motor. Torque based pedal assist is more sophisticated in that it gives a more natural riding feel than cadence but requires constant pressure on the pedals to keep going. As you can imagine, torque based systems are great for exercise. Certain Pedego models, like the Ridge Rider, use a torque system as well as the Bosch and Yamaha systems found on Haibike. This video will give you an idea of the exhilaration of torque based pedal assist.